Welcome to the IT Helpdesk

How can we help you?


Recent Searches

No recent searches

    Popular Articles

      Articles
      View all
        Topics
        View all
          Tickets
          View all
            no results

            Sorry! nothing found for


            ☏ 0121 817 7000
            8am-4pm (3:30pm Friday)

            Status Page

            View the current status of CRST IT services and systems.

            View all tickets

            View in-progress and previous tickets you have submitted.

            Submit a ticket

            Create and submit a new support request or report an issue.

            Meet The Team

            Meet the team of experts who are here to help and support.

            Website Unblock Form

            Submit a request to unblock a specific website.

            CCTV Request Form

            Request access to specific CCTV footage from the system.

            GDPR Incident Form

            Submit a report regarding a potential GDPR compliance issue.

            Most popular articles

            Universal Projector Codes

            Modified on Fri, 24 Jan at 8:57 AM by Scott Chambers

            Change display mode - Windows 11

            Modified on Fri, 24 Jan at 8:55 AM by Scott Chambers

            Resetting a Renaissance Reading Test for a Pupil

            Modified on Fri, 24 Jan at 9:50 AM by Scott Chambers

            Logging into the Parent Portal - Multiple Schools

            Modified on Fri, 24 Jan at 10:04 AM by Scott Chambers

            Backup bookmarks and passwords from Microsoft Edge

            Modified on Fri, 24 Jan at 1:56 PM by Jamie Stubbs-Thomas

            Barracuda Quarantined Emails (Shared Mailboxes)

            Modified on Fri, 24 Jan at 9:08 AM by Scott Chambers

            Creating a signature in Outlook Online

            Modified on Fri, 24 Jan at 10:08 AM by Scott Chambers

            Manage Office365 Distribution groups - Add/Remove Members

            Modified on Fri, 24 Jan at 10:14 AM by Scott Chambers

            Epraise - Staff Messenger Guide

            Modified on Fri, 24 Jan at 10:30 AM by Scott Chambers

            Edulink - Staff Homework Guide

            Modified on Tue, 28 Jan at 3:22 PM by Joshua Timmington-Taylor